Support

Support

General Technical Support
The in-house technical support staff of All Pro is comprised of certified Histologists, software engineers and Instrumentation Specialists. This highly trained staff undergoes continual training and recertification in order to maintain a high level of technical capability to support our customers.


Technical Support is available from 7:30 to 4:30 Beijing Time, Monday through Friday. Call toll free: 0086-532-8166 8965
Calls received after hours will be answered the next business day.
You can also Email Technical Support ( Technicalsupport@chinamedicaldevice.org ) 24 hours a day with your questions and we will get back to you on the next business day.


Field Service support is available for on-site training, technical support and equipment maintenance. To schedule an appointment with your respective Field Service technician, call 0086-532-8166 8965  or contact your sales representative.

 

Products Specialist Support (Pre-Sale, Sale and After Services)

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